Privacy Policy

Golden State CCTV, Inc. (“Golden State CCTV,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to goldenstatecctv.com and to the services we provide.

Information we collect

We collect information you give us directly, such as your name, phone number, email address, service address, and details about the service you are requesting. We may also collect basic technical information (such as IP address and browser type) when you use our website, and information you share when you contact us by phone, text, or our website chat.

How we use your information

We use your information to respond to your requests, prepare estimates, schedule and perform services, send appointment reminders and confirmations, provide customer support, and operate and improve our business. We use it only for these legitimate business purposes.

Mobile information and SMS

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information sharing exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties. If you opt in to our SMS program, we use your mobile number only to send messages related to your service. See our SMS / Text Messaging Terms for details, including how to opt out (reply STOP) and get help (reply HELP).

How we share information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business (for example, scheduling, communications, and payment processing), and only to the extent needed to perform those services. We may also disclose information when required by law. As stated above, mobile opt-in and consent information is never shared with third parties.

Data retention & security

We retain information for as long as needed to provide our services and meet legal and business requirements, and we use reasonable administrative and technical safeguards to protect it.

Your choices

You may request access to or deletion of your personal information, and you can opt out of text messages at any time by replying STOP. To make a request, contact us at (619) 257-2577.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest version.

Contact us

Golden State CCTV, Inc., San Diego, California — (619) 257-2577.